Ticket Buying – Detailed Instructions

Jun 29, 2018 | Uncategorized

Have your credit card ready – Visa, Mastercard or Visa gift card. We use Stripe (similar to Paypal) to process your transactions.

Log In to your GTLLI account using your GTLLI username or email and your password.  Logging in tells the system who you are.

Select Purchase Tickets/Passes on the main menu. It will unlock if you are eligible to buy at the time. Read the instructions before buying.

Click on the cart icon on the main menu to make sure your cart is empty to start. If it is not empty, empty it by clicking on the X beside any item you wish to remove. CONTINUE TO SHOP.

For each course you want to attend, click on the course icon. If you already have a ticket or your choice is OUT OF STOCK, go to Purchase Tickets/Passes on the main menu to choose another. Video courses never sell out.

You will be asked who the ticket(s) is for – yourself and/or a companion. check off the appropriate box(boxes).
If you are buying for two people –  the companion ticket can only be bought for others who are eligible at that time. Enter your companion’s last name and SEARCH. When the correct name appears, to confirm your choice, select the name and ADD the companion’s name to your request. Then ADD again to put you both in your cart. If the search for the companion is not successful, try again by entering the first name only or a variation of the name (eg Barb in stead of Barbara or MacLean instead of McLean). It is possible they may not be eligible to get a ticket at that time, not have an account or already have that ticket. If you believe that is an error, use Contact Us on the main menu to resolve the problem.

ADD TO CART if you want the ticket.

CONTINUE SHOPPING if you want to buy another course/event. Purchases will appear in your cart, one by one, as you add them. There is a limit of 2 tickets per person per course.

BEFORE you PROCEED TO CHECKOUT, verify that the items in your cart are correct. You can delete any item by clicking on the X .

Continue through PROCEED TO PAY. Enter your credit card information.  MM/YY is the card expiry date. CVC is the code on the back of the card. Post code is the Canadian postal code. 

You will receive an immediate online confirmation and an email receipt for your purchase. If you do not receive the receipt, check your spam.

Personalized tickets for all your courses will be available at the Registrar’s desk at the first lecture you attend.

A Message from the Chair

Jun 24, 2018 | Uncategorized

Dear Lifelong Learners –
We are pleased with the response to the exceptional 2018/2019 lecture series that the Curriculum Committee has put together – once again. The value of these lectures is recognized by so many that demand for some lectures often exceeds the number of seats available. The Video bundles will remain on sale for everyone at the current price until Sept 1, when individual lectures will also be available.

This year we implemented a new website and registration system to correct problems and ensure a fair distribution of tickets. Volunteers provided phone support for those purchasing.

Your board has spent considerable time and effort exploring ways to efficiently use what capacity we have and making lectures more widely available. Seats were added in the back of the New Life Church so we could offer more tickets. Walk-ins fill empty seats unused by members. We investigated a video link to the New Life gym as well as moving to a larger venue. They did not meet our cost, timing, frequency of use and facility requirements.

Our Video Program provides professionally recorded lectures via the internet to your TV, computer, tablet or smartphone – at home or wherever you travel. It has been used by many, some of whom have hosted small discussion groups or lectures parties.

With the influx of new people to the region, the unmet demand for stimulating sessions will continue to grow. GTLLI would support the creation of a second Lifelong Learning organization in the region, which could offer more live lectures or perhaps peer-led groups that use our videos as a basis for discussion. This peer-led format is used in many other lifelong learning organizations.

For those of you who did not get the courses you wanted this year, we understand your disappointment. Walk-in tickets and the video option are both excellent ways to view/attend a lecture when you have been unable to purchase a ticket.

If you would like to support the formation of a second Lifelong Learning or have ideas, questions or feedback, contact us at Info@gtlli.ca or leave a message at 705 300-3251.

Have a great summer
David H. Green
Chair, GTLLI

Lost or Incorrect Password? Need to reset?

Jun 5, 2018 | Uncategorized

1. Click the “Lost your Password?” to take you to the reset page.
2. Type in your email address.
3. Click Reset Password.
4. A password reset email will be sent to you within 10 minutes.
5. When you get the email, click on the link “to reset your password” that it contains.
6. You will be taken back to the GTLLI web site with 2 boxes to fill in.
     Type your new password in both boxes.
7. Click SAVE.
8. This will take you to the login page with all your information already entered.
9. Click LOG IN.

Creating an Account

May 13, 2018 | Uncategorized

To create a new account –

1. Read the important detail below.
2. If you are already logged in to your account, go to My Account and log out before trying to create a new account.
3. Click on Log In/Create Account on the main menu.
4. Click on Register New Account
5. Complete the information requested.

*** A new account will show the owner as ‘Not a current member’ until the Registrar confirms their status as a member and manually updates it, which may take a few days but will be done long before sales begin. An Active Member is one who had a regular course ticket within the previous 2 years. Check again before sales start and if the account shows ‘Not a current member’ when it should be ‘Active Member ‘, use Contact Us on the main menu to ask the Registrar to correct the status.

*** A unique email address is necessary to create a GTLLI account, to buy tickets and get receipts, to recover lost passwords and to communicate with GTLLI.
If you have a unique email address, enter it

*** If you do not have any email address or share one with another GTLLI account holder, there are 2 options to provide the mandatory unique email address ……
. either create a separate email address for yourself (eg gmail address)
. or enter a fake email address using exactly this format….. gtllimember+yourfirstnamelastname@gmail.com
for example gtllimember+johndoe@gmail.com and gtllimember+bettysmith@gmail.com
This specific fake address will allow you to create an account but does not function for email.
 You will not receive any communication through it.

When buying for 2 people, the ticket buyer should be the account with the earliest access and the valid email

.*** your username is whatever you chose to log in with in the future. You can also sign in with your email address.
 Choose something easy to remember and easy to key in. It must be unique to you.

Buying For Someone Else

May 8, 2018 | Uncategorized

Within the restrictions explained below, account holders may buy 2 tickets for each of the regular GTLLI courses – Perspectives, Fall, Winter and Spring. 

1. The first ticket must be for the person buying who must have a valid email address.

2. The second ticket can only be for a friend or spouse who also has a GTLLI account. If they do not have an account, one must be created by or for them. 

3. Between June 18 and June 29, when sales are restricted to members, that 2nd ticket can only be for another member. On and after July 2, any account holder may buy for any other account holder.

Before creating an account….. read more.

 

 

Watching your Videos

May 2, 2018 | Uncategorized

1. Go to Create Account/Log In and Log In so the system knows who you are and what video pass you bought.
Logging in will take you to your account page.

2.Click on Video Passes to see which video passes you bought.

3.Choose the video product that you want to watch.
The first item you see is the link to material that is restricted to members and those who buy videos. The handouts provided by lecturers are listed here according to the date of the live lecture. Scroll down past that to see the videos that are available to you. Multiple videos will be ‘stacked’, the earliest one at the top. If you bought 2 and both are still available, it will start with the earliest video and you must scroll down to see the second.

4.Use the control bar across the bottom. If it disappears, click on the bottom area and it will reappear.
Volume control is the multiple vertical bars on the control bar. If that is not loud enough, you can buy the small earphone buds, and plug them into your Laptop/IPad/tablet/phone to give you much better sound.
Size is controlled by the little 4-dot icon on the right on the control bar. Clicking that will make it full screen and easier to see. When you want to get out of the video, you will have to get the control bar back and click on that same 4-dot icon to get out of full screen.
You can stop and start the video and watch it as often as you like. By moving the narrow blue moving line back with your finger or cursor, you can repeat a section.

5. Seeing the video on a TV
If you have a SMART TV, log in to the website on it.
If you don’t have a Smart TV, what you see on your computer/laptop/tablet can be ‘mirrored’ on your TV.
Go to  viewing-gtlli-videos-at-home and follow the blue links.

Sharing a Video
1. You have purchased 2 weeks’ access to a video. You have not bought the video itself.
During that time, you may watch it as often as you like and invite anyone to watch it with you. Remember to notice its expiry date.